The market for refurbished and second-hand phones is only getting bigger. An IDC report forecasted the demand for refurbished and used phone shipments could reach 332.9 million, globally, by 2023 – growing at an annual rate of 13.6% from 2018.
So if you’re looking to pick up a refurbished phone ahead of Christmas, you’ve come to the right place as we’ve handpicked the best right here!
Why buy refurbished phones?
Why are people buying refurbished in the first place? Well, first off, unsurprisingly, it’s cheaper. Second, there are loads of handsets to choose from.
As customers upgrade to 5G, many may want to trade-in or sell their old, perfectly capable, 4G phones – which means refurbished buyers can pick up devices that are anywhere from 6 months to a year old for a stunningly low cost. In fact, the refurbished market is now so strong, you can even pick up the latest 5G devices like the iPhone 13 and Galaxy S21 phones!
Finally, as any environmentally-conscious shopper will tell you, refurbished phones are a part of a circular economy and keeps electronic waste out of landfills. There really isn’t a drawback to buying refurbished if you think about it.
Now that Apple has released the new iPhone 13 range, we’re expecting to see even more discounts on past iPhone models – including the iPhone 12 handsets. In fact, we’re starting to see discounts already.
And of course, if you prefer a Samsung, there are plenty of offers around now too given the S21 range phones are nearly a year old. In fact, Samsung US is currently bundling a free pair of Galaxy Buds 2 with certified refurbished Galaxy phones, which have up to $500 off!
We also expect to see top deals on Pixel handsets now that Google’s launched the Pixel 6 and 6 Pro.
In this article, we’re looking at just what buying refurbished means, how that differs from second-hand, where to get the best refurbished phone deals, and some of the best refurbished phone deals available this Christmas.
We’re separately rounding up the best Christmas tech deals here, and if you’re unsure of what to get the tech lover in your life, we’ve got the best Christmas gifts for tech lovers.
Best refurbished phones deals this Christmas
It’s a great time to be on the lookout for refurbished phone deals, especially as Holiday-themed deals are here.
Over at Reboxed you can save an extra £15 when you use code MACWORLD15 at checkout. MusicMagpie has also started its Christmas sale where you can save up to 10% (with a £100 limit) on a refurbished handset, like this ‘Pristine’ iPhone 12 Pro Max, when using code MISTLETOE10.
Listed below are some of the top Black Friday offers and sales we’re seeing at the moment on refurbished phones, on contract and SIM-free.
2. Samsung Note 20 Ultra 5G (256GB) – Refurbished
From: MusicMagpie
Was: £1179
Now: £557.99 (£621 off)
View Deal
There’s over £600 off this Note 20 5G handset from Music Magpie in “Good” condition thanks to MusicMagpie’s Christmas sale – just be sure to use code MISTLETOE10 at checkout.
You can buy it new too for £750 from Amazon but this is still a major saving on that discount.
4. Samsung US Certified Renewed Store
Now: Up to $500 off (With $70 off Galaxy Buds 2)
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Get $70 off the new Galaxy Buds 2 wireless buds when you buy the Galaxy S20, S20+, S20 Ultra, S10, S10+, Note10, or Note10+ from the Samsung’s refurbished store. As Certified Renewed, the handsets will be indistinguishable from new. It also comes with a one-year warranty.
8. GiffGaff Refurbished Sale: Christmas Prices
Now: From £89
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GiffGaff carries a massive range of refurbished handsets from top brands. Apple fans can choose from the 11 Pro Max, SE 2020, XR/XS, and older, while Android fans can pick up last year’s Galaxy S20 5G, Note10+, S9 and other handsets in the Galaxy range. You’ll also find options from Google, Huawei, Motorola and Sony. Prices start at just £89 (iPhone 7).
13. Apple iPhone 11 Pro Max (256GB, unlocked) – Refurbished
From: MusicMagpie
Was: £839
Now: £620.99 (£218 off)
View Deal
musicMagpie has over £200 off the 11 Pro Max with 256GB storage. The iPhone 11 Pro Max is no longer available from Apple, but costs £1149 from other retailers, which means this deal saves you over £500 on an unlocked, refurbished phone in ‘Pristine’ condition. Just be sure to use code MISTLETOE10 at checkout to get the full discount.
MusicMagpie also offers free delivery and a free 12-month warranty.
There’s also an option graded in Good condition for just £509.
What is a refurbished phone? Should I buy a refurbished phone?
A refurbished phone is one that’s been cleaned (physically, and with contents wiped) and repaired to work just like new. But not all refurbished phones are made equally.
Manufacturer certified refurbished
At the top of the hierarchy, we have manufacturer certified refurbished phones. These are phones that are thoroughly repaired and tested to work and look just like new by the manufacturer’s own standards – so you can be sure there will no difference between new and reconditioned. Parts that no longer work or are damaged are fully replaced, so the end product is effectively just as good as new.
Samsung’s Certified Pre-Owned Store states that its refurbished phones are “completely rebuilt from scratch by the same engineers who build [its] new devices”, while Apple’s Refurbished Store states its refurbished products meet “the same functional standards as new Apple products” but cost up to15% less.
Both Samsung and Apple offer a one-year warranty with their refurbished devices, so should you run into any issues, you can always get additional help.
The only downside to buying certified refurbished phones directly from the manufacturer is they may not always have stock for the type of device you’re after. In which case you might have to go a reseller.
Seller refurbished
Seller refurbished is another type of refurbished stock you might see as you’re hunting for a deal. This category applies to devices that may have been damaged or returned to the seller, who has then gone on to repair the product to work like new.
While some of these sellers might call their devices “seller certified refurbished”, this doesn’t mean it’s certified by the manufacturer, so ensure you’re buying from a trusted retailer.
Amazon Renewed is Amazon’s marketplace for seller refurbished handsets. The devices there are extensively “inspected, tested, and cleaned by Amazon-qualified suppliers” and include a one-year warranty.
Benefits of buying from third-party sellers (compared to buying refurbished from the manufacturer) include a greater variety of stock and more competitive prices – but watch out for the grade!
What does the refurbished Grade A mean?
If you’re buying from a third-party seller, you’ll often see A, B and C grades on stock – this indicates the condition of the device. Other resellers, like MusicMagpie, are more direct with labels like Pristine, Very Good and Good.
The gradings aren’t overseen by any external regulatory body, so the standard of what qualifies as Grade A or Pristine will vary from retailer to retailer. In a nutshell, however, here’s what those grades mean:
Grade A – Looks like new and hardly shows signs of wear
Grade B – Expect some minor scratches or signs of wear
Grade C – Looks used and has obvious marks and scratches
Whatever nomenclature the retailer is using, be sure to check out how they define their grades. A better grade mean higher prices. Most resellers offering refurbished phones will also offer a one-year warranty on their devices.
Refurbished vs second-hand or used – what’s the difference?
There’s a difference between buying refurbished and simply buying second-hand. While refurbished devices are technically pre-owned, they are repaired and reconditioned to work like new. Buying a second-hand phone, however, means you get the device as is, which means the lifespan may not last as long.
Refurbished phones often come with a one-year warranty no matter where you buy from – in fact, we’d urge you to take a look at the warranty policy before you buy. Ensure there is one!
Read our full guide to Refurbished vs Used, where we look at which is better and why.
Best places to buy refurbished phones SIM-free
If you just want to buy the handset, there are a number of resellers you can go to:
Best places to buy refurbished phones on contract
You can also pick up refurbished handsets from major network retailers including:
If you’d still prefer to buy new, but are on a budget, check out our round-up of the best budget handsets.
