If you run a small business, perhaps from home, then you might want to consider switching to a dedicated business broadband package.
Business broadband isn’t that different from consumer broadband. It tends to cost slightly more that consumer broadband for the same speeds, but in return you’ll get better customer support, quicker repairs (sometimes with guaranteed maximum times) and guaranteed minimum uptime.
This means business broadband is more reliable, so you’re much less likely to face a situation where you can’t run your company because your internet is on the blink.
Some packages come with 4G backup, or offer it as a bolt-on option. If your main broadband connection goes down, the service will automatically switch to 4G, ensuring you always have a working internet connection.
Best Broadband Deals for Businesses
TalkTalk Simply SuperFast Fibre
£19.95 (exc VAT) per month
TalkTalk’s best-value deal offers up to 76Mbps download speeds just like BT. There are no setup or postage costs (for the kit) and the deal price lasts the full two years, not just the first one. The price also includes line rental with pay-as-you-go calls.
This makes it one of the most affordable business broadband plans. And if you need unlimited UK landline and mobile calls, then the Complete Superfast Fibre plan costs £6 more per month.
Was: £34.95 (exc VAT) per month
£25.95 (exc VAT) per month
£9 per month
BT’s Essential business package is great value – if you can get it. It’s available only to those whose premises are already hooked up to a full fibre connection.
If yours isn’t, then the ‘Broadband Only’ plan is the same price per month, and offers up to 76Mbps download speeds.
But if you can get full fibre, then this is a great price for download speeds of up to 900Mbps, and upload speeds of 104Mbps. It’s a 24-month contract, with a minimum speed guarantee (this will vary depending upon your postcode).
A digital phone line is included, and you can take and make phone calls on the go: you don’t have to be at home (or wherever your run your business) to use it.
Note that Essential doesn’t include 4G backup or expert tech support, but if you’re prepared to pay an extra £10 per month, Halo for business includes those features, plus a free static IP address.
Vodafone Broadband Pro
£25 (exc VAT) per month
Although this isn’t the cheapest package Vodafone offers, it’s the best-value deal for most small businesses.
That’s because Broadband Pro – which has up to 76Mbps download speeds – comes with 4G backup included in the price, and what Vodafone calls “wall-to-wall WiFi coverage”. That means up to three Wi-Fi extenders are provided at no extra cost to ensure a fast connection wherever you need it.
The package also benefits from dedicated UK-based tech support which actively monitors for problems and can help fix any issues.
Virgin Media Voom 400
From: Virgin Media
£33 (exc VAT) per month
Offering fast speeds, Virgin Media’s Voom 400 package is ideal if you’re looking for something that’s faster than the 76Mbps offered by most other providers (which have to use BT’s fibre network). You’ll get up to 400Mbps download speeds and up to 40Mbps upload
One restriction, which won’t affect many small businesses, is that there’s no option for a dedicated (static) IP address with this package.
Virgin promises a resolution to any problems within 24 working hours of first recording the issue.
For an extra £7 per month you can add ‘constant connect’ – a 4G backup in case the main broadband fails for any reason.
Plusnet Unlimited Business Fibre Broadband
£22 (exc VAT) per month
Plusnet’s Unlimited business fibre broadband offers speeds of up to 76Mbps, versus 17Mbps for the only-slightly-cheaper non-fibre package.
The cost includes landline rental and the only extra is £4.95 for postage of the Hub Two router. You get dedicated UK-based 24/7 tech support, but there’s no 4G backup with this deal.
Which broadband is best for 2022?
Ofcom, these are the best broadband providers of last year based on customer satisfaction and least complaints:
Broadband provider of the year: EEBest provider for customer service: BTBest broadband provider for small businesses: VodafoneFastest broadband provider: Virgin MediaRelated articles for further reading