Danielle Jacobs was shot and killed by police after she approached them with a knife in her hand.
Before it was removed from YouTube, video of Jacobs being comforted by her service dog, Samson, had been viewed more than two million times.
Speaking to AZ Family, Detective Esteban Flores from the Mesa Police Department in Arizona said the police had received multiple calls about a suicidal woman that day.
She had been threatening suicide with a knife, the New York Daily News reported, then turned on officers, who defended themselves.
Her mother, Stacia, told the newspaper: “Before the police arrvied she wasn’t posing a threat to the community at all”.
In a post along with the video, Jacobs said she shared the raw moment to show what it is like to live with Asperger’s and raise awareness about the disorder.
After adopting him Jacobs began training him, transforming the 4-year-old stray shelter dog into a service dog.
But it was Samson’s ability to help calm her down that melted hearts.
Jacobs was treated at the scene and taken to a hospital, where she succumbed to her injuries.
Her mother, Stacia, has said the shooting was not necessary and that her daughter was fine the day before.
Samson, she said, would force her to snap out of a meltdown and back into the present.
When Jacobs’ meltdown video first went viral, she told The Huffington Post, “When I have a meltdown, I often have self-injurious behavior and I often self-harm”. Her mom calls the dog “the last piece of Danielle they have”.
After receiving the call, officers went to the house and were let inside by one of Jacob’s friends, Flores said.
No law enforcement officials were injured in the incident, and the officers involved were placed on administrative leave, which is standard for officer-involved shooting situations, reported ABC 15 Arizona.
Flores confirmed that the two officers who shot, who were not wearing body cameras, were equipped with Tasers and pepper spray but used their firearms. “They shot and killed a 24-year-old autistic, mentally ill individual whom they had been familiar with and aware of her special needs”.