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Component
shortages are still causing problems for some Retina MacBook
Pro repairs. Apple is hoping to appease customers with free
battery replacements for affected 2012 and early 2013 units —
but only if you’re willing to wait around a month.

Apple is having a hard time sourcing the
aluminum enclosures for 15-inch MacBook Pro units released in
2012 and early 2013. And because its batteries are fixed to
this enclosure, it cannot replace one without the other.

This is causing a problem for those who own one of these
machines and have a faulty battery. It seems the situation
has improved slightly, with faster repairs now being offered
to those who pay an out-of-warranty repair fee.


But you
can get the repair for free


However,
if you’re willing to wait around a month, Apple will replace
your battery for free.


“Apple
has advised Genius Bar employees and Apple Authorized Service
Providers to offer these customers a free battery repair if
they are willing to wait until at least November 15 for the
service to be completed,” reports MacRumors.


A leaked memo indicates Apple has been
offering this option since August 25. It does not apply to
other notebooks, or MacBook Pro units without a Retina display.


Earlier
this year, Apple was forced to offer some customers
an upgrade to a brand new 2017 MacBook Pro with Touch Bar
for the price of an out-of-warranty repair due to these
supply constraints. Others were offered 2015 and 2016 models.


However,
this swap is reportedly no longer an option.

How to find out if your battery needs replacing

A common fault with any laptop after regular use is that its
battery loses its ability to charge. The cells can only
withstand so many charge cycles before they no longer perform
as intended.

The problem might be obvious. If your battery won’t charge at
all and your MacBook Pro requires mains power to work, you
know your battery needs replacing. But even if it appears to
work, it may have quietly degraded to the point where it will
give up any moment.

To find out if your battery needs servicing, click
the Apple logo
in the menu bar on your machine.
Select About this Mac, then
select System Report. Now
click Power and locate
the Health section. If it reads
“Service Battery,” you need to see Apple.




The post Apple fixes some ancient MacBook Pros for free. Here’s why. appeared first on Apple Act.

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